Telephone Updates


With the advent of cellular and Internet-based phone service, and traditional local and long distance service, it's never been easier to reach out and touch someone.

The old telephone lines controlled by the former Baby Bells still carry most of our calls, but cellular services have been gaining ground at an astonishing pace. By the end of 2003, there were nearly 159 million subscribers. A mere decade ago, the total number of subscribers was 16 million. And cable companies are chipping away further at local and long-distance companies as they offer telephone service over the Internet.

What does this mean for the near future? First and foremost, the entire Telecommunications Act of 1996 ・ a hugely important rewrite of communications law that was supposed to create competition in local phone service ・is in danger of becoming obsolete. Second, the Federal Communications Commission will have to decide exactly how to regulate phone service that's really computer data in disguise. But the good news is that the consumer has more choices as wireline, cellular and wireless companies compete with one another. The bad news is, some of those services are actually owned by the same company.

Local telephone service providers (by access lines)
The top local telephone service providers are ranked according to the number of access lines each company controls. So long as customers want to pick up their phones and hear a good-old-fashioned dial tone, chances are they will use one of these four carriers.

While competition in the local telephone industry has picked up in recent years, most of the business is still dominated by the four former Bell operating companies that are what's left of the old AT&T telephone monopoly. The largest provider is Verizon Communications Inc., with SBC Communications Inc. a very close second.

Rank Company Lines*

 
1. Verizon Communications Inc. 55.5 million
2. SBC Communications Inc. 54.7 million
3. BellSouth Corp. 23.7 million
4. Qwest Communications International Inc. 16.2 million
Other
* Totals through year-end 2003. An access line connects a telephone company's central office to a point usually on the customer's premises.
Source: Securities and Exchange Commission filings.

Long-distance phone service providers (by revenue)
Long distance companies are ranked by amount of money they take in each year on toll calls. The former Baby Bells continue to chip away at the traditional long-distance market. Many cell phone plans now offer free long distance. The share of the three largest providers is down to 62 percent, according to the most recent revenue figures from the FCC. These numbers will most likely continue to drop as more customers turn to cellular service and the Internet to make the calls that have been considered "long distance" up until now.

Rank Company

Revenue*

Market Share
1. AT&T Corp. $27,094    32%
2. MCI Inc. $17,659    21%
3. Sprint Corp. $7,077         9%
Top 3 $51,829     62%
Other
 
  38%
* Totals through year-end 2002, in thousands.
Source: FCC Statistics of Communications Common Carriers

Wireless service providers
In 2003, wireless telephone service crossed a major milestone, as the nationwide subscriber rate rose from 48 percent to 54 percent; for the first time, more Americans are cellular subscribers洋ore than 160 million in all. Customers are also talking on the cell phones for more minutes per month than ever before.  More than 500 on average and sending an increasing number of text messages through their cell phones.

As usage continues to skyrocket, however, the number of providers remains relatively static. The top 10 service providers account for 88.7 percent of all subscribers. The concentration will be even greater as #2 provider Cingular finalizes its acquisition of #3 AT&T Wireless, a merger that received final approval from the FCC in late October.

Rank Carrier Subscribers* Market Share*
1. Verizon Wireless Inc.
(Verizon Communications Inc.)
37,522,000 23.3%
2. Cingular Wireless LLC 24,027,000 14.9%
3. AT&T Wireless Services Inc. 21,980,000 13.6%
4. Sprint PCS (Sprint Corp.) 15,900,000  9.9%
5. T-Mobile USA
(Deutsche Telekom AG)
13,128,000 8.1%
6. Nextel Communications, Inc. 12,882,000 8.0%
7. ALLTEL Corp. 8,023,000 4.9%
8. United States Cellular Corp. (Telephone and Data Systems Inc.) 4,409,000 2.7%
9. Dobson Communications, Inc. 1,552,000 1.0%
10. Leap Wireless International Inc. 1,473,000 0.9%
Other   12.7%
Source: 2004 FCC Annual Report and Analysis of Competitive Market Conditions With Respect to Commercial Mobile Services.


 

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