In the last five years, Rhodes Furniture, a national chain based in Atlanta, has cut its telecom bills in half, saving more than $500,000.  How?  By meticulously scrutinizing its data service charges, getting refunds for billing errors and negotiating more favorable contracts..

     "It made me look like a hero," said Richard Hunt, Rhodes' vice president of information technology.

-- Atlanta Business Chronicle, Feb 1-7, 2002
 by Jan R. Costello
Contributing Writer